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‎02-07-2021 08:38 AM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

My computer (HP Z220) connects to the internet by Ethernet. My printer is connected through the

same router to a wireless local network. 

Computer prints no problem. However when trying to set-up "Scan to e-Mail" on the printer, it cannot 

connect to the computer.

Havn't used my revolver on the printer YET, but have used a few "Sunday School" words.

 

Soapy1928

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-11-2021 01:41 PM

HP Recommended

@Soapy1928

 

I reviewed your post and I understand that you are facing issues setting up scan to email.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://www.support.hp.com/in-en/document/c03953891

 

NOTE: Even though the article says Laserjet Printers, the steps are same for your printer as well.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-11-2021 01:41 PM

HP Recommended

@Soapy1928

 

I reviewed your post and I understand that you are facing issues setting up scan to email.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://www.support.hp.com/in-en/document/c03953891

 

NOTE: Even though the article says Laserjet Printers, the steps are same for your printer as well.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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