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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Neverstop Laser Printer 1001 NW
Microsoft Windows 11

My wifi changed from my original printer setup, and now my printer shows offline. I am wondering if I have to uninstall and reinstall the printer now that I have a new wifi name and password from originally set up. I have the HP app, opened printer settings, but no help.

 

Any advice?

1 REPLY 1
HP Recommended

Hi @Delimae,

 

I'd like to help!

 

I understand you are trying to connect the printer to a new network.

 

Connect the printer using Wi-Fi Protected Setup

 

Use the Wi-Fi Protected Setup (WPS) button on your router to connect the printer to your Wi-Fi network.

  1. Place the printer near the Wi-Fi router.

  2. Put the printer in WPS connection mode.

    • Most printers without a touchscreen control panel: Press and hold the Wireless button  for five seconds or until the wireless light starts to flash.

    • HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button  and the Power button on the back of the printer for five seconds until the blue bar flashes.

  3. Within two minutes, press and hold the WPS button  on the router until the connection process begins.

  4. Wait for the Wireless light or bar on the printer to stop flashing. The printer is now connected to the network.

You may refer to -Wi-Fi connection is lost after router or network settings change

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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