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‎06-10-2023 05:14 PM

HP Recommended
Product: HP ENVY Inspire 7220e All-in-One Printer

Hey all, 

My printer was not responding to my mac: so I deleted it to add it again manually, which I've done before; but now I can't find my driver in the printer software list. I'm not hugely tech savvy, but I'm OK researching issues to try and solve them. Tried similar drivers as I read in one article, didn't work; and I am unable to locate a universal driver. 

I've read people are having issues with the new OS13.4 as well....

Not sure if I should throw this out the window and buy another one.....this is a new printer, bought it a month ago.....

 

Any and all help would be appreciated.

 

Thanks

 

 

Category:
1 REPLY 1

‎06-12-2023 08:14 PM

HP Recommended

Hi @KJMAC515,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Refer to this document and see if you can install the drivers and firmware update. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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