epson printer XP 452 will not print text

[conchy_joe]

Good evening.  I have an Epson ex 452 hooked up to a HP laptop ( Windows 11 ).

When I attempt to print a letter from Open Office it will not print most of the words, most are missing and others are only showing the top half of the words.

Even if I try to complete an online form none of the text is shown and quite a lot of the actual form is missing.

The strange thing is that it will copy a web page that does not include any text that I've input.

I've re-installed the printer twice, also I've un-installed all items of the printer individually. when I look for a driver update I'm told that the drivers are up to date.

I've been to PC World but they don't know what the problem is, they suggested using a different office program, but the fact that the printer will not function properly with an on-line form seems to point to another problem.

[RodrigoB · Accepted solution]

Hi @conchy_joe ,

Thanks for visiting and participating in the community. 

I understand that your problem is with your Epson printer right? So in the HP community, if you have a problem with the notebook please post your question in the thread for PCs and Notebooks, if your problem is with the printer please try to post in the Epson community, there they probably will help you better.  Link: Epson® Official Support

Stay safe. Regards.