• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
laserjet p1102w
Microsoft Windows 10 (64-bit)

I've been struggling with this problem for a long time, but today this totally freaked me out. 

 

Problem is simple. When I'm trying to print wirelessly something with graphics (jpeg pictures or photos) from my laptop, it takes forever! Word document, PDF, from Preview or other programs - same result! I just couldn't pring 9 page document today, after 40 minutes I gave up.

 

What's happening. Print task goes to printer queue, as usual. After that, this task shows in queue as "printing", green light starts blinking on printer, as usual. . After that, "starting printing page 1". It can take 1, 2, 3 minutes... forever! Next, either ONE page actually prints (for 5-7 minute mark at this point) and it takes same time to print page two and so on, or (likely) it will spit out unfinished page (only couple of inches printed and the rest of the page is blank) and show an error, orange light blinking. UGH!!!

5 REPLIES 5
HP Recommended

@Shakeelmemon

 


Welcome to HP Support Community


I would like to help

 

Please uninstall the printer driver from root level and download the full feature software

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’

6.) Open up the run command with the “Windows key + R” key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the “Drivers” tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-... and follow the onscreen instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Thanks for responding.

I followed ur instruction exactly as u wrote down. and i successfully uninstalled printer. the link u described, i downloaded driver to re-install. but When i try to install that drives its not working at all. in beginning extraction starts and end at 100% but doesn't proceed further. what to do now? 

 

Kind regards

HP Recommended

Do you face the same slow performance issue when making Photocopies?

 

Please uninstall the printer from root level again and try using the Windows Built-In Driver

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and reinstall the printer driver using the Windows Built In driver and follow the onscreen Instructions

 

Link: https://support.hp.com/in-en/document/c01796879

KrazyToad
I Am An HP Employee

HP Recommended

this is also not working. msg showed "that didnt work"

HP Recommended

Hey @Shakeelmemon ,

Right-click the Start button and select Run, paste below path and press OK:

C:\LJP1100_P1560_P1600_Full_Solution\HpSetup.exe

 

Reference:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.