• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-22-2022 02:55 PM

HP Recommended
Product: HP Smart Tank 519 Wireless All-in-One
Operating System: Microsoft Windows 10 (64-bit)

I have the smart tank 510/ 2 desktop computers connected to it, one with a USB wire, the other from the home network. it worked fine until it suddenly didn't. it didn't print from the network-connected computer. I have tried everything with everything. the hp doctor. uninstalling. removing drivers. removing all folders. everything. no solution. now I've tried to scan from the computer that does print - and it won't scan. I tried the help of the hp doctor. it does make the scanner scan as a test but does not let me scan. please help. i spent too many hours on it. it's frustrating

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.