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Microsoft Windows 11

I have a hp4500 printer/scanner, I cannot get it to print without adobe flash which is no longer available? 

1 REPLY 1
HP Recommended

Hi @Wendie2,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

It seems you're encountering difficulties printing with your HP 4500 printer/scanner due to a dependency on Adobe Flash, which is no longer supported. Here are some steps to try and resolve this issue:

 

Software Update: Check if there's a firmware or software update available for your HP 4500 printer/scanner. Sometimes, manufacturers release updates to address compatibility issues or to remove dependencies on unsupported software like Adobe Flash. Click here

 

Alternative Printing Methods: Try using alternative printing methods. Most modern printers support multiple ways of printing, such as via Wi-Fi, USB, or direct connections. Explore the printer settings or HP's software to see if there are options to print without relying on Adobe Flash.

 

Driver Reinstallation: Ensure that you have the latest printer drivers installed on your computer. Go to the HP website, find the specific drivers for your HP 4500 model, and download/install them. Updated drivers might offer workarounds for the Flash dependency issue. Click here. 

If there are no drivers for your current Os, then this printer may not be compatible with your OS. 

 

HP Smart App: Consider using the HP Smart App, which is available for various operating systems and allows printing and scanning directly from your mobile device or computer to compatible HP printers.

 

If none of the above steps work, reach out to HP customer support. They might have specific guidance or updates available to help you print without Adobe Flash.

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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