how can I remove access code from my printer m533nm553n

[Great-92]

Hi there,

I bought an hp m553n from jhon Pye Auctions and it is protected through access code. Is there any way to remove that code.

I have all the paperwork which proves my ownership of this product.

Thanks,

Azim

[Valsimot]

Try https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf 

[Great-92]

Hello Valsimot,

Thank you for your response. I tried the suggested method, but unfortunately, it didn't work. After the 8/8 booting cycle completed, I pressed the cancel (cross) button, but it didn’t function as expected. Instead, the printer began deleting any existing print jobs. When I pressed the cancel button again, the printer displayed a message saying there were no jobs to delete and provided two options: Resume or Pause.

Any assistance with this issue would be greatly appreciated.

Thanks, Azim

[Valsimot]

You need to press cancel when 1/8 appears on the screen.