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HP Recommended
Hp deskjet 2622

Can't hook my printer back up to my home wifi. Can you please send step by step instructions? Also, printer won't print black. Ink is full but it comes out a lite grey. How can I fix that? 

2 REPLIES 2
HP Recommended

@AzLadybug, Welcome to the HP Support Community!

 

Are you using a Win PC or a MAC?

 

Use WPS to connect the printer to your wireless network.

  1. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

  3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

To resolve black not printing issues, refer to - Color or Black Ink Not Printing

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hello community!

 

Below I will leave a link that will help you to connect your printer:

 

Printer setup guide for:HP Officejet 2622 All-in-One Printer

 

SofiaML
HP Support Community

I work on behalf of HP.
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