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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi,
First, Restore Wi-Fi mode for the printer as listed within the 'HP DeskJet Plus 6000, 6400, ENVY 6000, 6000e, 6400e, Pro 6400 printers' section below:
https://support.hp.com/bg-en/document/ish_3967769-3956733-16
Once completing the reset and the front light blinks purple, make sure your computer or mobile device is connected to your wireless network, open HP Smart and click the plus sign, then click Setup a new printer and follow the steps on screen:
https://support.hp.com/us-en/document/ish_1716406-1413451-16
Shlomi
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