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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2755e All-in-One Printer

I moved and can't get the wifi connected

1 REPLY 1
HP Recommended

Hi @225user,

 

Welcome to HP Support Community.  
 

Thank you for posting your query, I will be glad to help you.

 

To connect your HP DeskJet 2755e All-In-One Printer to your Wi-Fi network, you can follow these general steps. Please note that the exact steps may vary slightly depending on your printer's firmware version and your Wi-Fi network setup, but this should provide a good starting point.

 

Prepare Your Network Information:

  • Ensure that you have the Wi-Fi network name (SSID) and Wi-Fi network password (security key) ready. You will need this information to connect your printer.

Power On the Printer:

  • Make sure your printer is plugged in and turned on.

Access the Printer's Control Panel:

  • Locate the control panel on your printer. It may be a touchscreen display or physical buttons. If it's a touchscreen, navigate to the wireless or network settings.

Select Wi-Fi Network:

  • Look for an option that says something like "Wireless Setup Wizard," "Wi-Fi Setup," or "Network Setup." Select it.

Choose Your Wi-Fi Network:

  • Your printer will scan for available Wi-Fi networks. When it displays a list of networks, select your Wi-Fi network from the list.

Enter Wi-Fi Network Password:

  • If prompted, enter your Wi-Fi network password (security key). This is the password you use to connect your devices to your Wi-Fi network.

Connect to Wi-Fi:

  • After entering the password, your printer should attempt to connect to the Wi-Fi network. This process may take a minute or two.

Confirmation:

  • Once successfully connected, your printer should display a confirmation message indicating that it is now connected to your Wi-Fi network.

Test Print:

  • To ensure that the printer is connected and working correctly, you can print a test page or perform a test print job from your computer or mobile device.

 

Additionally, the printer may have a WPS (Wi-Fi Protected Setup) option if you prefer to connect using that method, but it requires that your Wi-Fi router also supports WPS.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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