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‎06-29-2021 02:26 PM

HP Recommended
Product: HP office jet 5200
Operating System: iOS

I am try to reconnect my printer to my computer after changing my internet provider.  How do i do this please

Category:
1 REPLY 1

‎07-02-2021 07:06 AM

HP Recommended

@Dawns61

 


Welcome to HP Support Community


I would like to help

 

Please restore the printer network settings

 

1. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Touch Restore Network Settings, and then follow the onscreen instructions.

 

Next download and run the HP Smart App from the App store.

 

Please check with your Internet service provider if your router is able to forward 'Bonjour packets'. This is very important

 

Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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