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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 4155e All-in-One Printer

help i had my printer off for a couple of months and now wont reconnect to the internet 

1 REPLY 1
HP Recommended

Hi @ed1970,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To reset the wireless connection on your HP DeskJet 4155e printer, follow these steps.

 

Power On the Printer: Make sure your printer is turned on.

Restore Network Defaults:

  • Press and hold the Wireless button (the icon looks like a Wi-Fi signal) for about 5 seconds until the wireless light starts blinking.
  • Then, press and hold the Cancel button (the icon looks like a red X) for about 5 seconds. The wireless light will stop blinking when the network settings have been reset.

Reconnect to Wi-Fi:

  • After resetting, go to the printer's control panel and navigate to the Wireless settings.
  • Select Wireless Setup Wizard and follow the prompts to reconnect to your Wi-Fi network. You’ll need to select your network and enter the password.

Install HP Smart App (if not already installed):

  • If you haven't done so, download and install the HP Smart app on your computer or mobile device.
  • Open the app and follow the prompts to add your printer. It should detect the printer on the same network.

Test the Connection: Print a test page to ensure that the printer is connected to the internet.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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