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Common problems for Connectivity Issues
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HP Recommended

how do you connect office jet pro 8610 to wpa2 aes....password and wps button dont work

2 REPLIES 2
HP Recommended

@samscars

 

Welcome to the HP support community.

 

I understand that you are trying to connect the printer to WiFi, I am glad to assist you.

Restore the printer to the original network settings 

  • From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 
  • Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 
  • Touch OK. 
  • Print the network configuration page and verify that the network settings have been reset.

Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.

  • From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 
  • Touch Network Setup.
  • Touch Wireless Settings.
  • Touch Wireless Setup Wizard. 
  • Follow the display instructions to complete the setup.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

hi sandy tech

I just got around trying your solution.  Im ready to toss printer.

No....steps did not work.   I tried half a dozen times.  I get

password wrong.  It is not...Im taking it right off fiber optic router.

And no WPS button is a no go.  Any other suggestions?

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