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‎05-16-2022 11:15 AM

HP Recommended
Product: HP Smart Tank Plus 551 Wireless All-in-One
Operating System: macOS 12.0 Monterey

Cannot turn off HP Wifi Direct and go back to regular wifi using my TP link Archer AX20 router. Printer panels do not adhere to instructions/buttons. Thanks.

3 REPLIES 3

‎05-16-2022 11:23 AM

HP Recommended

Hello @brucer500 ,
Welcome to the HP Support Community!

 

This information can be found in the User Guide .

Andr1611_0-1652721786556.png

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

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‎05-16-2022 12:08 PM

HP Recommended

Thank you And-1611,

I tried the simple on/off wifi direct instructions and the wifi direct is off, but my printer is still not connecting to my wifi router. Tried changing the WPS setting, and this did not help either. Still looking to connect this printer to my router/wifi. 

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‎05-16-2022 12:27 PM

HP Recommended

Hello, I'm not a Mac user,

 

but try all the steps for WiFi installation here.

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
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