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‎09-27-2023 02:31 PM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer
Operating System: Microsoft Windows 11

Please send directions for a reset of the HP laser jet Pro MFP M28-M31 Thank you!

Category:
1 REPLY 1

‎10-05-2023 06:01 AM

HP Recommended

Hi @LindaWilloughby,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps below to perform a factory reset.

 

Press and hold the power button for few seconds to turn off the printer first.

 

Press and hold down arrow button and cancel button.

While holding both the buttons turn the printer ON and follow the on screen instructions.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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