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- Printers
- Printer Wireless, Networking & Internet
- how to get on internet with new office jet 8015e
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
1 REPLY 1
11-06-2024 02:01 AM
HP Recommended
Hi @RJN86,
Welcome to the HP Support Community.
I'd be glad to help you!
Note: If you are using a guest network, such as those found in many hotels or college campuses, connecting a device to your printer might not be possible over the network. Instead, use a Wi-Fi Direct connection to print.
Restore Wi-Fi setup mode on the printer
- Many HP printers have a Wi-Fi setup mode that helps the HP software connect your printer to a network. Restore Wi-Fi setup mode if the printer is not found during software setup or when the wireless connection is lost.
Example of restoring Wi-Fi setup mode from a touchscreen (left) and with button presses (right)
- Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
- Most printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer for steps using the buttons on your printer.
Click here for the remaining steps.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Elohi_NR
I am an HP Employee
I am an HP Employee
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