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HP Recommended
HP Smart Tank 7301 All-in-One

HP Smart Tank 7301 - cannot print of two-sides using automatic tray

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Silas2772 

 

Welcome to the HP English Community --

 

The printer supports printing in duplex (2-sided) on supported paper sizes and types.

Duplex Print OptionsAutomatic

 

The printer does not support automatic scanning on 2-sides using the Automatic Document Feeder.

Scan TypeFlatbed, ADF
Scanning Options (ADF)Single-sided

 

Relevant Video - Also applies to this printer series

 HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer: Scan 2-sided document using HP Scan

 

================================

Message Content References

 

Standard Media Sizes (duplex, Imperial)Letter; Executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)A4; B5; Not supported for borderless photo
Standard Media Sizes Supported (imperial)Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5 x 7 in; 8 x 10 in; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)
Standard Media Sizes Supported (metric)A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, O**bleep**u Hagaki)

 

 

How to Print on both sides of the paper – Duplex – 2-sided

 Print on both sides of the paper with an HP printer

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7301 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Silas2772 

 

Welcome to the HP English Community --

 

The printer supports printing in duplex (2-sided) on supported paper sizes and types.

Duplex Print OptionsAutomatic

 

The printer does not support automatic scanning on 2-sides using the Automatic Document Feeder.

Scan TypeFlatbed, ADF
Scanning Options (ADF)Single-sided

 

Relevant Video - Also applies to this printer series

 HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer: Scan 2-sided document using HP Scan

 

================================

Message Content References

 

Standard Media Sizes (duplex, Imperial)Letter; Executive; Not supported for borderless photo
Standard Media Sizes (duplex, metric)A4; B5; Not supported for borderless photo
Standard Media Sizes Supported (imperial)Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5 x 7 in; 8 x 10 in; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)
Standard Media Sizes Supported (metric)A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, O**bleep**u Hagaki)

 

 

How to Print on both sides of the paper – Duplex – 2-sided

 Print on both sides of the paper with an HP printer

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7301 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

HP Support confirms the half-baked workaround: Scan the document (of course duplex scanning not supported...), take it to a computer, and print it double-sided. A one-minute job becomes ten minutes.  Now you have a 2nd generation copy rather than a first gen.   And for good measure, a few other nuances.

 

(2) Connect by wireless- simple, HPSmart app.  Connect by Ethernet? It took HP Tech support over 90 minutes to do it over the phone while connected to my laptop.  And even then...

 

(3) The printer goes to sleep after what, maybe 10 minutes of inactivity.  Go to an app like Word or Powerpoint, select PRINT for the 7301, it reports "Printer Not Ready".  But guess what?  It really is ready, just select "print" and it wakes the computer up and prints.  NO OTHER PRINTER I'VE EVER HAD DOES THIS.  All other reasonable printers will say something like "IDLE".

 

(4) Want to make N>1copies- press the copy button N times.  But wait, I pressed it too many times- oops, no way to count down.  Shut the printer off and on.  Very convenient. 

 

(5) Try to cancel a document in the middle of printing?  Good luck, at least in Windows 11.  Control Panel- Devices and Printers- HP7301- Cancel all?  Sounds reasonable, except the screen keeps a spinning symbol spinning...and spinning... and <yawn> spinning...etc.  Walk over to the printer, press the cancel button "X", turn the printer on/off.  When you you go to print another document, Word or Powerpoint tells you it's "not ready, 1 document waiting" just to confuse you.  It really is ready.

 

I'm sure there will be more "features".  Fortunately, I have until Jan 31 to return it to Amazon.  Next time I'll get one with an LCD touch screen.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.