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‎08-27-2022 09:14 AM - last edited on ‎08-29-2022 10:20 AM by Retired

HP Recommended

There was an internet disruption from my provider and after that my wireless HP printer 6400 was no longer connected to my wifi. How do I reconnect my printer to my Wifi? I've tried to look it up online but most info refers to a printer that has a window display and mine does not because it is at the very beginning of the 6400 series. I know at least that it is searching for a wireless connection because there are intermittent flashes of yellow lighting. My TV and computer internet access works fine, just not the printer.

Thanks so much if anyone can help me! 

6 people had the same question
2 REPLIES 2

‎08-30-2022 09:01 AM

HP Recommended

Hi @Robina4,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP ENVY Pro 6400. Not to worry I will help you to get a resolution to resolve the issue.

 

We have to Restore the Wi-Fi setup mode on the printer:

Wi-Fi setup mode on the printer:

  • Envy 6000, 6000e, 6400e, ENVY Pro 6400, DeskJet Plus  6000, 6400, and Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the Status light flashes (blue or purple depending on the model).
  • Go to Restore Wi-Fi setup mode on your HP printer for additional information and button presses for more printer models.
  • Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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‎05-16-2023 06:17 AM

HP Recommended

Hi community!

 

The link below can also help you:

 

Printer setup guide for:HP ENVY Pro 6400 All-in-One Printer series

 

Regards,

SofiaML

I work on behalf of HP.
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