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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎08-31-2023 04:10 PM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Printer is installed on my pc but HP Smart says it is offline. I have uninstalled and reinstalled several times and it connected once then just disconnected. 

1 REPLY 1

‎09-03-2023 12:43 PM

HP Recommended

@Danette5

 

Welcome to the HP support community.

 

I understand that you are getting printer offline error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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