hp 8010 will not print - keeps cancelling itself

[gwyn47]

I would like to update my software for my hp 8010 printer. How do it do a wireless update???

[Sneha_01]

Hi @gwyn47 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To update the software for your HP Envy 8010 printer wirelessly, follow these steps:

Using HP Smart App

Download HP Smart:

• If you haven’t already, download the HP Smart app from the Microsoft Store (Windows) or the App Store (macOS/iOS).

Add Your Printer:

• Open the HP Smart app and add your HP Envy 8010 printer if it’s not already listed.

Check for Updates:

• In the HP Smart app, click on your printer and look for an option to check for updates. If an update is available, follow the prompts to install it.

Using Printer Control Panel

Connect to Wi-Fi:

• Ensure your printer is connected to the same Wi-Fi network as your computer or mobile device.

Access Printer Settings:

• On the printer’s control panel, navigate to Setup or Network settings (this may vary by model).

Check for Updates:

• Look for an option like Printer Update or Firmware Update. Follow the prompts to check for and install any available updates.

Using HP Website

Visit HP Support:

• Go to the HP Software and Driver Downloads page.

Enter Printer Model:

• Type in “HP Envy 8010” and select your printer from the dropdown list.

Download and Install:

• Look for the latest drivers and software available for your printer. Download the appropriate files and follow the installation instructions.

I hope this helps.

Take care and have a good day.

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Rachel571

HP Support