hp 813 e wont connect to wifi

[EWW2080]

HP 8138e wont connect to wifi. 

[Hawks_Eye]

Hi @EWW2080 

Welcome to the HP Support Community! We're here to help you get back up and running.

If your HP 8138e printer is experiencing difficulties connecting to Wi-Fi, follow these steps to troubleshoot and resolve the issue:

Check the Wi-Fi Network Connection:

• Ensure your printer is within range of your Wi-Fi router.
• Verify that your Wi-Fi network is functioning properly, and other devices can connect.

Ensure Wi-Fi is Enabled on the Printer:

• From the printer's control panel, check that the Wi-Fi light is on. If it's off or blinking, use the Wireless icon on the control panel to turn it on or reconnect.

Use the Wireless Setup Wizard:

• Navigate to the printer control panel and select the Wireless icon, then choose Settings followed by the Wireless Setup Wizard.
• Follow the instructions to select your network from the list and enter the Wi-Fi password.

Restart Your Devices:

• Restart both your printer and Wi-Fi router. This can resolve temporary network issues.

Check Network Settings:

• Confirm that the network settings on the printer are correct (SSID, password).
• If necessary, re-enter the network settings using the Wireless Setup Wizard.

Update Printer Firmware:

• Make sure your printer firmware is up to date. You can check for updates in the printer settings or via the HP Smart app.

Disable VPNs:

• If your computer or mobile device is connected to a VPN, disconnect it as it might interfere with the printer's ability to connect to the local network.

Reset Network Settings on Printer:

• You may need to restore the printer's network settings to factory defaults and try connecting again.

If you'd like, I can walk you through a tailored reconnection process based on your router type and current printer status. Just let me know whether the wireless light is blinking, solid, or off — and whether you’re using the 

HP Smart app or trying to connect manually. We’ll get this sorted.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye