hp P1102w mot connecting wirelessly to windows 11 pc

[raejazh982]

HP P1102w not connecting wirelessly to windows 11

[Sneha_01]

Hi @raejazh982,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

When your HP LaserJet Pro P1102w printer is not connecting wirelessly to a Windows 11 PC, you can follow these steps to troubleshoot and resolve the issue:

1. Ensure Printer is Connected to the Network

• Check Printer's Wi-Fi: Ensure that your printer is connected to your Wi-Fi network. You can print a configuration page to verify this:
  • Turn off the printer.
  • Press and hold the "Cancel" button (with the red 'X') and turn on the printer.
  • Continue holding the "Cancel" button until the printer starts printing a configuration page.
  • Check the "Wireless" section to ensure it is connected to your Wi-Fi network.

2. Check Wi-Fi Network

• Same Network: Ensure that your Windows 11 PC and the printer are on the same Wi-Fi network.
• Network Stability: Verify that your Wi-Fi network is stable and has a strong signal.

3. Install/Update Drivers

• Download Drivers: Go to the HP Support website and download the latest drivers for the HP LaserJet Pro P1102w printer.
• Install Drivers: Run the downloaded driver file and follow the on-screen instructions to install it.

4. Reinstall Printer

• Remove Printer: Go to Settings > Devices > Printers & scanners. Find your printer, click on it, and select Remove device.
• Add Printer: Click on Add a printer or scanner and follow the instructions to add your printer again.

5. Check Printer Settings

• HP Smart App: Download and use the HP Smart App from the Microsoft Store. This app can help in diagnosing and setting up the printer.
• Printer Settings: Ensure that the wireless settings on the printer are configured correctly.

6. Firewall/Antivirus Settings

• Allow HP Software: Ensure that your firewall or antivirus software is not blocking the printer software. You might need to add exceptions for HP printer programs.

7. Reset Network Settings on Printer

• Reset Network: Sometimes, resetting the network settings on your printer can help:
  • Turn the printer off.
  • Press and hold the "Wireless" button and the "Cancel" button simultaneously.
  • Turn the printer back on while holding these buttons for about 10-15 seconds until the attention light blinks.

8. Manual IP Address

• Assign Static IP: Assign a static IP address to your printer through your router settings to avoid IP conflicts.
• Connect Manually: Manually add the printer to your Windows 11 PC using its IP address:
  • Go to Settings > Devices > Printers & scanners.
  • Click on Add a printer or scanner, then The printer that I want isn't listed.
  • Select Add a printer using a TCP/IP address or hostname, enter the IP address, and follow the prompts.

9. Update Windows

• Check for Updates: Ensure that your Windows 11 PC is up-to-date by going to Settings > Windows Update and checking for updates.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support