hp deskjet 3050 SSID not found - change of router

[Franco74]

good day - I changed router wifi and now is not possibile to connect the printer to the network (to the router i mean)

I tried with normal software but reply is: password not accepted (and i check is correct)

the test i printed say network name (SSID) found // NOT FOUND 

I tried to restore factory set up but it doesn't work 

any idea please?

thanks a lot

franco

[Kumar0307]

@Franco74, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to connect the printer to the wireless network.

Use the WPS method, refer to Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

• Restart the router, the printer, and the PC.
• This printer only supports 2.4GHz network.
• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Alternatively, you may connect the printer to the computer using a USB cable, and then convert it to wireless.

Refer to  Changing from a USB to a Wireless Connection

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Franco74]

hi Kumar and thank you for your reply.

I have alredy tried the solution you propose w/o success 😞

in particular using usb cable i receive as error Wrong password (and I'm really sure that is correct)

what I can do now? 

thank you 

franco

[Kumar0307]

@Franco74

I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.

Please reach out to the HP Technical Support team in your region for further assistance. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

[Franco74]

Hi, I aked befor open a new request to the assistance to a local tecnhinican.

He sugget to install the latest firmware - I checke on the site, but seem no firmware for hp 3050 j 610 availble.

Correct?

tks

franco