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HP Recommended
HP Deskjet F340 all-in-one printer
Microsoft Windows 10 (64-bit)

HP Deskjet 300 series printer prints test page but won't print anything else...

1 REPLY 1
HP Recommended

@borky, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print from your computer. If you are able to print a test page, it means the printer hardware is working fine.

Check the connectivity between the devices. Connect the USB cable directly between the devices.

 

It could be a driver issue. However, due to its age, there are no drivers available for this printer.

You may try to install the printer using Windows built-in driver

Refer to this document to know how. Try printing. Use Deskjet 990c driver if your printer is not listed.

Refer to this document HP printer setup (Windows built-in driver) for help.

 

If this does not help, and the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.