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‎04-08-2021 09:07 PM - last edited on ‎05-10-2021 12:52 PM by Retired

HP Recommended
Product: hp deskjet ink advantage 2677 serial number [Personal Information Removed]
Operating System: Microsoft Windows 10 (32-bit)

hp deskjet ink advantage 2677 no power even if another power source is used. please help guys

 

it doesnt turn on . i tried the ones on you tube and in the website trouble shooting yet it still doesnt work

Category:
1 person had the same question
1 REPLY 1

‎04-12-2021 03:57 AM

HP Recommended

@klax, Welcome to the HP Support Community!

 

I understand the printer is not powering on. Make sure you have tried the steps mentioned in this document - HP printer does not turn on

Try with a different compatible power chord if available.

 

If the issue persists, this could be a hardware issue with the printer. Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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