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- hp envy photo 7800 printer won't communicate with computer

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06-14-2024 04:38 AM
HP Envy Photo All-In-One 7855 printer is on and connected to wifi (so it says) but when I try to print from computer or phone, it won't communicate. I've tried all the reboots, etc. but nothing has worked. Please help me. I run Windows 10.
06-14-2024 05:07 AM - edited 06-14-2024 05:08 AM
After resetting the printer it will be in setup mode for 2 hours as I recall.
Video on how to reset the printer
https://www.youtube.com/watch?v=5ZrjNn1BtqI&ab_channel=CopyPrintScan
WiFi connect video
https://www.youtube.com/watch?v=nDrg7n05rTg&ab_channel=CopyPrintScan
If this does not work let me know.
Full feature software
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/COL117466/Full_Webpack-51.10.6100-SJ0001_F...
DeskJet Reference
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