• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎04-19-2021 12:26 PM

HP Recommended
Product: hp laserjet pro mfp m29

I can't get my printer hooked up to my erro system ... I am wondering if hp laserjet pro mfp m29 works with or can be supported by and connected to WPA2 AES-based CCMP encryption ... The printer is not too old but it seams like the technology doesn't work together or ???

4 people had the same question
1 REPLY 1

‎04-22-2021 06:57 AM

HP Recommended

Hi @ItalianTara,

 

I'd like to help!

 

To assist better -

  1.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  2. What device are you using the printer with, a Windows computer, Mac, Android, or an iPhone? 
  3. What is the status of the wireless light on the printer, steady or blinking?

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.