hp office jet pro 9019 problems connecting to new network

[AndyM74]

i have recently changed my broadband provider and now i cant seem to connect to new network as the printer wont allow me to 

[Kumar0307]

@AndyM74, Welcome to the HP Support Community! I’m here to help.

I see that you are trying to connect the printer to the new wireless network.

On the printer screen, go to Setup > Network Setup > Restore network settings

Go back to Network > Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Let me know how it goes. 

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