i can't connect my desk jet 3630 to new wifi network

[teedubs]

Setting up 3630 onto new wifi network and failing.  wifi light is flashing and have followed steps on a previous thread but can't get it to join network and Smart is not picking up printer

[A_Gayathri]

Hi @teedubs ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're having trouble connecting your HP DeskJet 3630 printer to a new Wi-Fi network, you can try the following steps to troubleshoot the issue:

Restart Everything:

• Turn off your printer, router, and computer.
• Wait for about 30 seconds.
• Turn on the router and wait for it to fully restart.
• Turn on the printer and wait for it to initialize.
• Try connecting again.

Check Wi-Fi Signal:

• Ensure that your printer is within the range of your Wi-Fi network.
• Make sure there are no obstacles that might weaken the signal between the printer and the router.

Printer Wi-Fi Light:

• Ensure that the Wi-Fi light on the printer is blinking, indicating that it is in the setup mode.

Reset Network Settings on the Printer:

• On the printer control panel, touch the wireless icon.
• Touch the gear icon to access the Setup menu.
• Scroll down and select "Restore Network Settings" or a similar option.
• Confirm the action and wait for the printer to restart.

Run Wireless Setup Wizard:

• On the printer control panel, touch the wireless icon.
• Touch the gear icon to access the Setup menu.
• Select "Wireless Setup Wizard" and follow the on-screen instructions to connect to your new Wi-Fi network.

Use HP Smart App:

• Download and install the HP Smart app on your mobile device.
• Open the app and click on the "+" sign to add a new printer.
• Follow the on-screen instructions to connect the printer to your Wi-Fi network.

Printer Firmware Update:

• Ensure that your printer has the latest firmware. You can check for firmware updates on the HP support website and follow the instructions to update the firmware.

Check Router Settings:

• Make sure that your router settings allow the printer to connect. Ensure that MAC address filtering is not blocking the printer.

Reinstall Printer Drivers:

• If you've recently changed your Wi-Fi network, you may need to reinstall the printer drivers on your computer. Download the latest drivers from the HP website.

I hope this helps. 

Take care and have a good day.-

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!