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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎03-28-2025 01:08 PM

HP Recommended
Product: HP ENVY 6032e All-in-One Printer

how do i change my wifi 

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1 REPLY 1

‎03-28-2025 01:17 PM

HP Recommended

Hi,

Follow below steps to restore Wi-Fi Setup mode for the printer, see the 'HP DeskJet Plus 6000, 6400, ENVY 6000, 6000e, 6400e, Pro 6400 printers' section:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Once the mode has been restored, complete the Wi-Fi setup for the printer from within the HP Smart app from any wireless connected device, either a computer or a mobile device:

https://support.hp.com/us-en/document/ish_1716406-1413451-16

 

Shlomi



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