-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
HP Recommended
Welcome to the HP Community --
Some Ideas
The printer lacks a full featured control panel - removing the printer from your network limits communication with the printer and its features.
Make sure your network router is not set to broadcast SSID / network names and information -- and make sure that same router is secured and updated. True - not broadcasting SSID information within your network means that some devices won't connect unless the connection is made manually each time the connection breaks. If that is the case, switch on Broadcasting > connect the device(s) > switch off Broadcasting.
Make sure both Wireless and Wi-Fi Direct are switched OFF on the printer.
and
Page 5 and Page 7
======================================
Windows 11 - Might be worth a look for any Printer(s) connected
Settings > Network & internet > Advanced network settings > Advanced sharing settings
Private networks, when secured behind a decent router, firewall, and security software can tolerate having both Network discovery and File and Printer sharing enabled.
Public Networks might be less forgiving of your privacy -- consider leaving discovery and sharing OFF
"All networks" -- Configure Public folder sharing, file sharing connections security, and enable Password protected sharing
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP DeskJet Plus 4120 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community