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HP Recommended
Microsoft Windows 11

I uninstall my microsoft virtual network drivers0,1 by mistake after that my wifi icon is lost from my hp laptop please suggest me how i istall the required driver which support to resolve thi issue

5 REPLIES 5
HP Recommended

Hi @ashish0562,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
HP Recommended

 

hp 15s-dy3000

product-360L7PA

serial-CND11058T9

 

i try all the trubleshoot and even reinstall my window 11 and degrade also from 11 to 10 but wifi icon still missing i am unable to see any option of wifi

HP Recommended

Hi @ashish0562,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to resolve the issue with the missing WiFi icon on your HP Laptop PC 15s-dy3000 and reinstall the correct WiFi drivers manually, follow these steps:
 

1. Check your wireless network adapter details:

  • Press Windows + X and choose Device Manager.
  • Expand Network adapters to see your installed adapters.
  • If you see your wireless adapter listed but it has a yellow warning icon, it indicates that the driver is missing or corrupted.

2. Identify your WiFi adapter model:

  • If the adapter is still listed, take note of the adapter's name (e.g., Realtek, Intel, Broadcom, etc.).
  • If it's not listed, it may have been uninstalled completely. In that case, you'll need to download the correct driver based on your laptop's model and manufacturer.

3. Download the WiFi driver manually:

  • Visit the HP Support website.
  • Enter your laptop's model number (HP 15s-dy3000) in the search bar.
  • Go to the Drivers section.
  • Download the latest Wireless LAN driver for Windows 11. 
  • After downloading the driver, open the downloaded file and follow the on-screen instructions to install it.
  • Restart your laptop after the installation is complete.

5. Re-enable WiFi settings:

  • Once the driver is installed, your WiFi icon should reappear.
  • You can re-enable the WiFi by pressing Windows + A to open the Quick Settings and toggling WiFi on.

6. Optional: Use Windows Update:

  • Open Settings > Windows Update and check for updates. Windows might automatically detect and install the necessary drivers.

Refer to this document: HP Laptop PC 15s-dy3000 User manual

HP Laptop 15s-dy3000 - Software and Driver
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
HP Recommended

still problem not resolved after downloading and restarting my laptop wifi icon still missing and if i go to device manager add the legency hardware realtack adaptor is not showing

HP Recommended

Hi @ashish0562 ,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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