iPhone 14 does not connect to Officejet 8030 AIO Printer

[DRJHM]

My iPhone 14 IOS 18.3 is not connecting to my 8030 Officejet AIO printer.

[Kuroi_Kenshi]

Hi @DRJHM,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer's connectivity!  

We're thrilled to have the opportunity to assist you and provide a solution.

As your iPhone 14 (iOS 18.3) is not connecting to your HP Officejet 8030 All-in-One Printer, try the following troubleshooting steps:

Check Printer & iPhone Connection

• Ensure Both Devices Are on the Same Wi-Fi Network
  • Go to Settings > Wi-Fi on your iPhone and verify the Wi-Fi name.
  • Print a Network Configuration Page from the printer to check its Wi-Fi connection.
  • If the printer is not connected, use the HP Smart App to reconnect it.

Restart Everything

• Restart Your iPhone, Printer, and Router
  • Turn off and on all devices.
  • Wait 1-2 minutes before reconnecting to Wi-Fi.

Update Printer Firmware

• Check for Updates via HP Smart App
  • Open HP Smart on your iPhone.
  • Tap Printer Settings > Advanced Settings and check for updates.
  • Alternatively, check HP Support for the latest firmware.

Reset Network Settings on iPhone

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
• Reconnect to Wi-Fi and try printing again.

Try AirPrint

• Open any document or photo on your iPhone.
• Tap Share > Print > Select Printer > HP OfficeJet 8030.
• If the printer does not appear, try adding it manually:
  • Go to Settings > Wi-Fi and look for a network named HP-Setup-8030.
  • Connect to it and retry AirPrint.

Use HP Smart App

• Download HP Smart from the App Store.
• Add your printer by following the on-screen steps.
• Try printing from the HP Smart app.

If the issue persists, reset the printer’s network settings:

1. On the Printer, go to Setup > Network Settings > Restore Network Defaults.
2. Reconnect it to Wi-Fi using the HP Smart app.

Let me know if you need further help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,