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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
iOS

Print wirelessly almost daily with no problem. All of a sudden, iPhone now says "No AirPrint Printers Found." The printer, however, insists it's connected to the network.

 

I've tried turning off/on iPhone, desktop, printer. Doesn't fix it.

1 REPLY 1
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Hi @drfatt,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you are receiving " No airprint printer's found" error 

 

To better assiter -

 

1.) Are the printer and iphone connected to the same network?

2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.

3.) What is the distance between the router and the printer?

 

Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.  Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems. 

 

Kep me posted. 

 

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