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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- iPhone all of a sudden can't find printer

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07-04-2022 03:50 PM
Print wirelessly almost daily with no problem. All of a sudden, iPhone now says "No AirPrint Printers Found." The printer, however, insists it's connected to the network.
I've tried turning off/on iPhone, desktop, printer. Doesn't fix it.
07-07-2022 08:29 AM
Hi @drfatt,
Welcome to the HP Support Community
I'd like to help!
I understand you are receiving " No airprint printer's found" error
To better assiter -
1.) Are the printer and iphone connected to the same network?
2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.
3.) What is the distance between the router and the printer?
Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'. Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.
Kep me posted.
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