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‎10-07-2022 04:49 AM

HP Recommended
Product: M15W
Operating System: Microsoft Windows 10 (32-bit)

Ces jours derniers , deux fois que j'installe le dernier driver et que je teste avec hp doctor 5.7.0 et toujours pas d'impression malgré que la cartouche est pleine au 2/3 et avec les câbles d'origine.

Je ne pense pas racheter la marque HP CAR DEPUIS L ACHAT DE M15W J'ai du réinstaller 5 fois les drivers , je suis vraiment mécontent de leur matériel.

J'ai appelé le centre d'appels HP au 09 69 32 04 39 est mon orienté sur WhatsApp Desktop ne fonctionnent pas Windows 10 pc, mais seulement sur smartphone que je n'ai pas. Je n'ai pas d'autre moyen de les contacter, comment pouvez-vous m'aider ?

Category:
2 REPLIES 2

‎10-07-2022 05:11 AM

HP Recommended

Hey @jchristo 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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‎10-07-2022 10:35 AM

HP Recommended

In the last few days, I've installed the latest driver twice and tested with hp doctor 5.7.0 and still no printing despite the cartridge being 2/3 full and with the original cables.

I don't think I'll buy the HP brand BECAUSE SINCE THE PURCHASE OF M15W I had to reinstall the drivers 5 times, I'm really unhappy with their hardware.

I called the HP call center on 09 69 32 04 39 is my oriented on WhatsApp Desktop does not work Windows 10 pc, only on smartphone which I do not have. I have no other way to contact them, how can you help me?

 

PRINTER > LASER JET PRO M15W ;FOR PRINTER USE WIRED AND NOT WIFI MODE

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