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Common problems for Connectivity Issues
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‎07-04-2022 02:07 AM

HP Recommended
Operating System: Microsoft Windows XP

I have an old computer running Windows XP  (don't laugh)

It is not generally connected to the web (It is as fast as the day I bought it). (much faster than my other late model laptops that get slower every day) 

I use it for all my personal stuff that I don't want hacked (tax records etc)

Occasionally I need to print stuff and had a USB connection to my networked printer.

My old printer stopped working and HP told me it was no longer supported so they could not tell me how to fix it.

I bought a new printer HP Officejet Pro 6960

It did not come with the option of the USB connection It is connected to my home network via Wi Fi

I temporarly connect my XP computer to the web Via ethernet cable to my modem and can access the web so I should be able to connect to the printer via my modem but I can't seem to do it. The wizards will not detect my printer and the HP site doesn't help.

Can someone please tell me how to connect to my printer

Regards GazzaJ

 

Category:
1 REPLY 1

‎07-04-2022 02:37 AM

HP Recommended

There is a USB port on the back of the printer for a direct connection to the computer, USB cable needs to be purchased separately,  the printer supports WIN XP SP3 OS, the earlier versions will not work.




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