just move to diferent home need help to hookup wifi

[thakor192]

how to setup  wifi on printer we just move

[Kuroi_Kenshi]

Hi @thakor192,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Prepare for Installation

1. Ensure the Printer is On: Make sure your printer is powered on and in a ready state.
2. Connect to Power: Ensure the printer is connected to a power source.
3. Check Network Connectivity: Ensure your Wi-Fi network is working properly.

Connect Using the Printer Control Panel

Access Wireless Setup Wizard:

• On your printer’s control panel, touch the wireless icon or navigate to the Network menu.
• Select “Wireless Setup Wizard.”

Select Your Network:

• The Wireless Setup Wizard will display a list of available networks.
• Select your Wi-Fi network from the list.

Enter Network Password:

• Enter your Wi-Fi network’s password using the printer’s control panel.
• Follow the prompts to complete the connection.

Install Printer Software on Windows 11

Download and Install HP Smart App:

• Visit the HP Smart App page on the Microsoft Store.
• Download and install HP Smart App on your Windows 11 PC.

Open HP Smart App:

• Launch HP Smart App from your PC.
• Select "Add Printer" and follow the on-screen instructions to detect and add your HP OfficeJet 6962.

Complete the Setup:

• Follow the prompts in the HP Smart App to complete the setup process, ensuring your printer is correctly connected to the Wi-Fi network.

Verify Printer Connectivity

1. Print a Test Page:
   • Use the HP Smart App or Windows Print Management to send a test page to your printer.
2. Check Printer Status:
   • Ensure the printer status shows “Online” or “Ready.”

By following these steps, your HP OfficeJet 6962 All-in-One Printer should be successfully connected to your Wi-Fi network and ready for use with your Windows 11 PC.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,