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HP Recommended
Android 9.0 Pie

hi there i have laserjet 1606dn printer and is working great with pc or wirelessly through ethernet cable on iphone but on android it shows tab but then says cannot connect to the printer or cannot fetch informationi tried hp smart Samsung smart or manny third party apps but doesn't help

on the ther hand their is no need for additional software on iphone 

when i click on print it shows my printer but after some seconds it says cannot fetch printer information

please help me 

 

1 REPLY 1
HP Recommended

Hi @ammarakhtar,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP LaserJet Pro 1606dn to your Android device. Not to worry I will help you to get a resolution to resolve the issue.

 

You may go ahead and install HP Print Service Plugin directly from Playstore and then try to print

 

You may refer to this document to know how to install and use Print Service Plugin for Android.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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