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Locked

‎10-02-2021 10:57 AM

HP Recommended
Product: laserjet pro m148dw
Operating System: macOS 11.0 Big Sur

I believe that I may have set a code on the printer awhile back... and now my menu is disabled. I cannot change my wireless setting to add my new router because I forgot the password? I had to connect a wire to the dang thing... Ugh! Sledge hammer near by ready to swing into action 😞

1 REPLY 1

‎10-07-2021 03:05 PM

HP Recommended

@Cyberqid2021

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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