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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Cyberqid2021
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Message 1 of 2
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menu disabled

HP Recommended
laserjet pro m148dw
macOS 11.0 Big Sur

I believe that I may have set a code on the printer awhile back... and now my menu is disabled. I cannot change my wireless setting to add my new router because I forgot the password? I had to connect a wire to the dang thing... Ugh! Sledge hammer near by ready to swing into action 😞

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sandytechy20
HP Support Agent
HP Support Agent
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HP Recommended

@Cyberqid2021

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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