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‎04-17-2023 02:57 PM

HP Recommended

Received a new router from my internet provider but I am unable to connect existing 

HP Color LaserJet Pro MFP M180nw to new network.  I have followed all instructions on HP website but the app is unable to locate the printer.  There is no "HP-Setup..." listed on the wifi menu.

Category:
2 people had the same question
1 REPLY 1

‎04-20-2023 07:25 AM

HP Recommended

@dloop

 

Welcome to the HP support community.

 

I understand that you are getting WiFi connectivity issues, I am glad to assist you.

Restore the factory-set defaults

1. On the printer control panel, press the Setup button. 

2. Open the Service menu.

3. Select Restore Defaults

 

Install and setup the printer using HP Smart app connect the printer

Here are the steps:- Click here

 

Keep me posted

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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