my LaserJet Pro 200 color M251nw will not connect to my network

[LizzieLou357]

My printer will not connect to my network on any of my devices.  My desktop, my iPhone , my iPad and my laptop.  I put in the passphrase to connect to the wifi and saids invalid pass phrase.  

[A_Gayathri]

Hi @LizzieLou357,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing some frustration with your HP LaserJet Pro 200 Color Printer M251nw not connecting to your network. 

Here are some steps you can take to troubleshoot the issue:

• Restart your devices: Sometimes a simple restart can resolve connectivity issues. Try restarting both your printer and the devices you're trying to connect from (desktop, iPhone, iPad, laptop).
• Printer network settings: Check the network settings on your printer to make sure it's trying to connect to the correct Wi-Fi network. You may need to reset the network settings on the printer and then try reconnecting.
• Wi-Fi signal strength: Make sure your printer is within range of your Wi-Fi router and that there are no physical obstructions causing signal interference.
• Update printer firmware: Check if there are any firmware updates available for your printer. Sometimes updating the firmware can resolve connectivity issues. Update the firmware on an HP printer
• Factory reset: As a last resort, you can try performing a factory reset on your printer. Keep in mind that this will erase any custom settings you've configured on the printer, so make sure to note them down before proceeding.

Refer to this document:  HP LaserJet Pro 200 color Printer M251nw User manual

I hope this helps. 

Take care and have a good day.

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