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Common problems for Connectivity Issues
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HP Recommended
HP Smart Tank 5101 All-in-One Printer
Microsoft Windows 11

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3 REPLIES 3
HP Recommended

If you have a newer 5Ghz wireless router chances are the printer will not reliably connect in standard configuration. Best solution is to apply a unique SSID to the 2.4Ghz channel of the router and only allow the printer to connect to that SSID.

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HP Recommended

The printer worked when it was first installed using a AT&T Router, but when router was changed to Spectrum, router . it won't connect, either with WI FI or USB connection?

HP Recommended

I have deleted Windows Defender app, but still can't connect

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