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‎02-20-2024 05:53 PM

HP Recommended
Product: HP Smart Tank 5101 All-in-One Printer
Operating System: Microsoft Windows 11

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Category:
1 person had the same question
3 REPLIES 3

‎02-20-2024 11:42 PM

HP Recommended

If you have a newer 5Ghz wireless router chances are the printer will not reliably connect in standard configuration. Best solution is to apply a unique SSID to the 2.4Ghz channel of the router and only allow the printer to connect to that SSID.

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1 person found this reply helpful
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‎02-25-2024 01:23 PM

HP Recommended

The printer worked when it was first installed using a AT&T Router, but when router was changed to Spectrum, router . it won't connect, either with WI FI or USB connection?

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‎02-25-2024 01:25 PM

HP Recommended

I have deleted Windows Defender app, but still can't connect

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