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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- my printer HP laser mfp 136w need hard company reset

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01-18-2022 08:44 AM
not able to print (only test page from printer).
not able to web login on assigned IP (192.168.1.2) user id : Admin; error "Login IP Address is Protected." even after entering correct password.
earlier printer was working fine. hard factory reset will resolve all the issue faced by me.
thanks in advance.
rgds
deepak
01-21-2022 02:32 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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