my printer is not connecting to the wifi network

[OUK44]

serial number: [edited}

We changed routers to a fiber optics one and I cannot get the printer to connect to the wifi.

[ferRX]

Hi @OUK44 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=Wu0cQgvVQ0I&ab_channel=TechnologyTips

Note > make sure that your printer is connecting to a 2.4 Ghz network, because HP printers are more compatible to work with 2.4G networks.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[OUK44]

I did what the you tube video said but nothing happened when I clicked the HP setup wifi. 

The printer is still offline and I don't know how to connect it. Meanwhile the new moden runs with 6 Ghz. 

What can I do?