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HP Recommended
HP ELITEBOOK 1040 G4
Microsoft Windows 11

PRODUCT NAME: HP ELITEBOOK 1040 G4

PRODUCT ID: 2FZ11AV

My sim card is not showing and i cant find cellular network settings on my system. please what is the way out?

 

1 REPLY 1
HP Recommended

Hi:

 

Every HP Elitebook 1040 G4 has a SIM card slot.

 

What 90% of them don't have is the optional and expensive WWAN network adapter that connects to the cellular service.

 

In order for the SIM card to work, your notebook must have one of the following WWAN adapters present and enabled in the device manager under the Network Adapters device manager category.

 

Foxconn HP It4120 LTE/EVDO/HSPA
Huawei HP It4132 - LTE/HSPA+ 
Fibocom HP hs3210 WW HSPA+ 
 
If you don't see any of those 3 WWAN adapters listed in the device manager, you cannot use mobile broadband.
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