my wifi router password has changed now i m not able to change the new password to my hp smart tank

[needlesmagic]

not able to connect to the hp printer as the wifi password of the router has changed and i m not able to change the same 

[Max3Aj]

@needlesmagic, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

If your Wi-Fi router password has changed and your HP Smart Tank printer is no longer connecting, you’ll need to reconnect the printer to your updated network. Here’s how to do it:

Option 1: For Printers with a Touchscreen

1. Turn on the printer and place it near your Wi-Fi router.
2. On the printer touchscreen, go to:
   • Setup or Wireless menu → Network Setup → Restore Network Settings.
3. After restoring, go to:
   • Wireless Setup Wizard → Select your Wi-Fi network → Enter the new password.
4. Wait for the printer to connect. The wireless light should turn solid blue.

Option 2: For Printers Without a Touchscreen

1. Restore Wi-Fi Setup Mode:
   • Press and hold the Wireless and Cancel buttons simultaneously for 5 seconds until the Wi-Fi light blinks blue.
   • For Smart Tank 670, 720, 750, 6000, 7000, 7300 series: Press any button to wake the printer, then hold Information for 5 seconds, followed by Wireless + Cancel for 5 seconds.
2. Reconnect Using HP Smart App:
   • Download the HP Smart app from 123.hp.com.
   • Open the app and follow the prompts to Add Printer and connect it to your Wi-Fi using the new password.

Optional: Print a Wireless Network Test Report

• Go to Wireless or Network Settings on the printer and select Print Wireless Network Test Report to verify connection status.

>Find the wireless network password or PIN to connect an HP printer | HP® Support

>Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support