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‎12-03-2024 07:32 AM

HP Recommended

I have a HP envy running Windows 11.  On startup I am getting a message that I have had hard drive failure.  I also need a new battery.

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1 REPLY 1

‎12-03-2024 08:56 AM

HP Recommended

Hi @jckbjknlk 

 

Please indicate the complete laptop model, a disk error indicates that the disk needs to be replaced, to give you the battery model you must indicate the laptop model.

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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