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- Printers
- Printer Wireless, Networking & Internet
- need to reset password for my hp deskjet 2700
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1 REPLY 1
11-03-2024 12:59 PM
HP Recommended
Hi @143784
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To reset the password for your HP DeskJet 2700 series printer, you’ll typically need to reset the wireless settings. Here’s how to do it:
Resetting Wireless Settings
Power On the Printer:
- Make sure your printer is turned on and ready.
Access the Control Panel:
- On the printer’s control panel, look for the Wireless button (often represented by an icon that looks like a wireless signal).
Restore Network Settings:
- Press and hold the Wireless button for about 5 seconds until the light next to it starts blinking.
- Then, press and hold the Cancel button (usually a red X) for another 5 seconds. This action will reset the wireless settings to factory defaults, which includes any saved Wi-Fi network and password information.
Reconnect to Wi-Fi:
- After resetting, you will need to reconnect the printer to your Wi-Fi network. You can do this by using the Wireless Setup Wizard from the printer's control panel:
- Navigate to Setup > Network > Wireless Setup Wizard and follow the prompts to select your network and enter the password.
Using the HP Smart App
Open the HP Smart App:
- If you have the HP Smart app installed on your computer or smartphone, open it.
Add the Printer:
- If the printer is not showing, try adding it again by selecting the + icon and following the prompts to reconnect it to your network.
Reset Password:
- If your printer is connected, you can also manage settings, including the network password, directly through the app.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Rachel571
I am an HP Employee
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